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How to remove workflow errors after item in list has been deleted

Question asked by steven_reid on Jul 8, 2015
Latest reply on Sep 14, 2016 by allan48728

Hi,

 

We have a number of Workflows sitting in our Nintex Workflow Management -> Nintex Workflow Support Console.

When I click on the Workflow Name, I can see the Workflow with the error message saying "Cannot find list item" with a link to show a detailed view.

 

Image 1.png

When I click for a detailed view, it shows the following message at the end of the Workflow Messages:

5/06/2015 10:55 AMWorkflow CommentError in task. Cannot find item with id 72 in list 'New Adviser Appointment Process'. Check the user has at least read permissions. Current user: i:0#.w|fitzpatricks\tammy.wright.Error
5/06/2015 10:55 AMErrorAn error has occurred in Compliance Approval Controlled Doc New Adviser.

 

So it appears that the document that the workflow had started for, has been deleted.

 

When I go back to the previous page, and try to "Terminate this workflow", I get an error stating that the item does not exist.

 

 

Is there any way to remove this workflow?

What can I do to prevent a document with a workflow running from being deleted?

 

Thanks in advance.

 

Steven Reid

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