AnsweredAssumed Answered

Workflows stuck in "In Progress" status

Question asked by aaronclausen on Mar 29, 2015
Latest reply on Mar 29, 2015 by aaronclausen

Hi guys,


I have a very simple workflow which only contains a single step, a single "request approval" step.

We have it hooked up successfully to the lazy approval feature and that's working great.


I.e. we reply to an email notification with "Approved" or "Rejected" keywords and the workflow reads the incoming email and updates the condition's approved status accordingly.



That all works really nicely, but after it updates to "Approved" the workflow should finish as there are no more steps.

But the workflow stays stuck in "In Progress" status and has a long idle time./


What am I doing wrong???

Do I have to manually update the Success/Completed status myself?

If so, how can I do that? I can't find anything available in the Workflow Actions list to achieve this...