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LazyApproval not attaching token

Question asked by aalvarado on Mar 19, 2015
Latest reply on Jul 23, 2015 by

One of my workflows is not attaching the token at the end of the subject line for lazyapproval all other workflows with lazyapproval are working. We are able to get the emails and reply but since there is no token we receive the following message: "Nintex Workflow was unable to match this response to a running workflow.  When replying to Nintex Workflow emails, ensure the subject line of the email remains unchanged." I have tried disabling and enabling the lazyapproval feature in Central Admin but the issue still exists. Any ideas?