AnsweredAssumed Answered

Cannot Complete Task When Document is Open

Question asked by jokuhl on Mar 11, 2015
Latest reply on Mar 12, 2015 by jokuhl

In our Policies and Procedures workflow, we have many reviewers assigned the same Flexi Task.  When a Reviewer is finished reviewing, when they try to complete their task, they receive an error if they have the document open or if it is opened by another Reviewer.  How can this be resolved?  I found the following thread referring to the same issue:  https://community.nintex.com/thread/1354  However, the solution entered there will not work for us.  Reviewers have to actually edit the document, so an attachment to the Task Notification will not work.

Outcomes