AnsweredAssumed Answered

Reminder not working

Question asked by deepansak on Mar 5, 2015
Latest reply on Jul 19, 2015 by warwick

Hi,

 

we have set a reminder for approval request. There threee reminders will send with in 2 working days to the user if he/ she not approved. The final reminder will send to the user and will terminate the workflow.

 

This functionality is not working properly. some times all reminders are send to the user but sometimes not. workflow hangs in firts or second reminder randomly. (Like workflow idle time: 20 to 50 days)

 

please help me.

 

Regards,

Deepan

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