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I need to pause a workflow until user had provided more information

Question asked by rcguyett on Jan 28, 2015
Latest reply on Apr 24, 2015 by eharris04

Hi,

 

In my workflow there is a choice that the approver can make to "Request more information"  at that point an email is sent to the initiator for the request, but then I need the workflow to wait for the requestor to finish providing information for the approver, then send an email to the approver that he needs to review request again with the requested information.

 

I can't use "Pause" because time and dates will vary, and when I try to use Pause until "Modified by" it does not wait it immediately sends a email to the approver.

 

Any suggestions???

 

Thanks in advance..

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