AnsweredAssumed Answered

Lazy approval error with nintex

Question asked by lidiyajoseph on Jan 9, 2015
Latest reply on Feb 11, 2015 by bjorgensen


Hi, currently we are having a scenario where we are using lazy approvals.

In a flexi task, we have enabled lazy approval.

The approver recieves an email with  lazy approval code as well. When he replies to the email, the corresponding task in the tasks list gets completed. Outcome = Approve.

But the workflow fails at the lazy approval step. when i check in the 'View Workflow history - it shows the message -

Unauthorized attempt to update workflow task by

i:0#.w|<domain>\<userid>,<emailaddress>. The response has not

been recorded".

 

But the same user is able to approve the workflow task directly from Tasks list, only with lazy approvals, the flexi task action is failing.

note: the task list item gets outcome set to approve/reject. only at the flexi task action, it fails with the above error.

Can you please support?

NIntex workflow version : Version: 3.0.7.0

Awaiting your reply.

Thank you.

Outcomes