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Conditional workflow not starting

Question asked by nabil on Sep 17, 2018
Latest reply on Sep 18, 2018 by nabil

I have a workflow which is supposed to start when the ‘Work email address’ field on the list is filled. So I have configured the workflow start options as shown:

But the workflow doesn’t start when this field is filled in through the form:

However, the workflow does start if I put in the email address to the item in edit menu:

Any ideas why?

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