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Strange Error when trying to generate document

Question asked by zafares on Sep 6, 2018

I've been using the Document generation action for a while and have been able to successfully generate documents. Business has been testing a solution which relies on this document to generate documents, I had a case yesterday where a user ran the workflow was able to generate one document with success but unfortunately the workflow failed to generate the second document and threw this error stating : "Internal error occurred. Additional information: ''. I have searched and been unable to find a solution to this error. Has anyone come across this before, please help to resolve this.