AnsweredAssumed Answered

Nothing displayed in my Nintex Mobile App

Question asked by arobins on Aug 26, 2018



I'm connected to my 2013 on premise SharePoint site through VPN. From my phone I can access my entire SharePoint site. My IT team set up Nintex Mobile to run through the VPN. Once the app was installed on my phone (Samsung S8) I was able to create an account ( and log in. As soon as I did, the task and forms sections said they were downloading items but once it was done downloading it says there are no tasks and no forms found for the supplied accounts.


I have done the following:

1. activated Nintex Live (not sure if I have to do this).

2. deleted the local storage

3. I have many Nintex responsive forms on my site but I added two Nintex classic forms and published them for a Nintex Mobile app.

4. Deleted my entire account and started again

5. Created an account pointing the exact subsite where I Nintex Mobile form has been published (

6. In Central Admin I turned on FBA (I'm not sure if this is needed but it didn't help)


At one point I added a new Nintex Mobile form for a list as a test. When I refreshed Nintex Mobile on my phone it said it was deleting one item and then gave me the save message as before (no forms).


I'm at a complete loss as to why I can't see any forms or tasks. It appears Nintex Mobile is downloading forms and tasks but I just can't see them.


Any help or ideas are appreciated in advance