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Approval not being registered

Question asked by jesperhl on Aug 23, 2018

Hi,

I have a simple approval flow where a manager receive a mail with a link to the approval form. I have changed the look of the fields on the standard form to hide fields they do not need to see, but it is nothing fancy.

The approvers complain that they have to approve the same change multiple times. They see it because they receive a reminder after 2 days, that the change has not bee approved.

Have anyone had the same, and is there something that can be done to it ?

 

We are on a locally hosted SharePoint 2013 installation. The users are using InternetExplorer 11 on Win 7 clients. Nintex is Nintex Workflow 2013, Version 3.3.1.0

 

All the best,

Jesper

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