AnsweredAssumed Answered

Form/Workflow clearing out field

Question asked by cwentzel on Aug 13, 2018
Latest reply on Sep 7, 2018 by cwentzel

I have a Nintex Form and Nintex Workflows that run off of the Nintex Form.  I am not sure exactly what is causing this to happen, but I am finding that a 'Status' field is being cleared out.  I had one instance where another field was edited on the form, and upon hitting 'Submit' the 'Status' field was cleared out.  Most instances seem to occur when a workflow runs.  The workflow runs successfully, but the 'Status' field does not have the value in it.  ***The workflows, at the end of the workflow are supposed to update the 'Status' field with a particular value.  The workflow shows it successfully completed that task, but the field is blank.

 

I have noticed in other threads there have been other instances within workflows that are supposed to update a field and they are not updating.  I have since gone back into my workflows and added a 'Commit pending changes' action after all the 'Update Items' actions.  What I am still concerned with, is how the 'Status' field got cleared out when the user edited the request (the edit was one that did not cause a workflow to run).

 

Lastly, we are using the same list we used earlier in the year, and never had issues with fields getting cleared out.  Now we are using the data in the list to trigger purchasing to occur, and now we are seeing this issue occurring.

 

Any help would be greatly appreciated.

 

Thank you!!!

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