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Flexi Task Reminder Setup

Question asked by cwentzel on Aug 9, 2018
Latest reply on Aug 9, 2018 by cwentzel

I have some workflows with Flexi Tasks, setup as Lazy Approvals.  We have decided that we need to add some reminders as users are not responding to the emails in an appropriate time frame.  I am good with setting up the time and number of reminders.  What I am not sure on is the Subject/Body.  Can I leave these fields blank?  If I do, will it just resend the Subject/Body in the main section of the Flexi Task?   If not, what is the best way to get the user to respond to the Lazy Approval flexi-task?  If they get the reminder email, will they be able to respond to that email, or will they need to go find the original email and respond to that one?  If they need to respond to the original, is there anyway in the reminder setup tab I can put in the body when the original email was sent?