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Nintex Workflow Error

Question asked by markall on Jul 16, 2018
Latest reply on Aug 17, 2018 by

I have inherited a Nintex Workflow (Nintex Workflow 2013) from a previous employee who is no longer with the company. The workflow is a basic scorecard that’s used to check and report on Core Document update compliances. About a month after the employee left, the Workflow stop functioning as intended.  The problem is: whenever I run the workflow, regardless if it automatically starts or if I manually start it, it only reports the same output without performing any update calculations. Also, it sends the following intermittent error message:

Error     The workflow could not update the item, possibly because one or more columns for the item require a different type of information.   Outcome - Access Denied

Does this have any correlation with the User’s access permissions?

Can someone enlighten me with a solution?