AnsweredAssumed Answered

Not able to capture approver comments during LazyApproval

Question asked by oonk on Jul 11, 2018

hi All,

 

I am using nintex 2016 on premise. Developed a nintex lazy approval process with the following config.(i.e. Lazy Approval checked)

 

in workflow task history, if approver reject via email, it captures the email.

 

however, it approver approves, it does not capture the email contents. It only shows "Lazy Approval by [user email]"

 

anyone can advise why is this case? is there any configuration we need to do to ensure that in event of user approval, it captures the email contents as well?

 

Regards,

Keith

Outcomes