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Ninitex for O365 create document from content type template

Question asked by igorsp on Jul 10, 2018
Latest reply on Jul 12, 2018 by igorsp

I have a list and a library in SPO. In a library I have a single site content type with a custom Word template. Once the item is created in the list the workflow creates a document in a document library. All properties are properly copied over but the Word document is blank. The workflow is not using the template from the content type. Why? How do I fix it?