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External User can't access nintex task form O365

Question asked by harfmt on May 30, 2018
Latest reply on Jun 4, 2018 by harfmt

I have an external user who has been given access to a form list and a task list. I've placed the link to the task form in the email coming out of the task. However when the external user clicks on the link a sharepoint form opens rather than the nintex form. 


I've heard that this might be a licensing problem. I need to make comments mandatory on a reject, so I don't want to use lazy approval. 


Is there a solution to external users getting access to Nintex task forms?