AnsweredAssumed Answered

Create 3 Flexi Task in Parallel

Question asked by kwilliams on May 29, 2018
Latest reply on May 30, 2018 by kwilliams

I have a situation where I need to create a workflow that initially sends tasks to 3 different individuals, but the problem I'm having is for the escalation.  For example:


Initial email goes to Person 1, Person 2, and Person 3

for Person 1 doesn't complete their task it escalates to a specific person, if Person 2 doesn't complete their task it gets escalated to Person 3, if Person 3 doesn't complete their task then it goes to the top level management.


If I do them all in the same flexi tasks I'm not sure how I could distinguish the escalation.  If I do it in Stages, then each stage needs to finish before it goes to the next.


Should I create parallel branching for the 3 persons?

It doesn't seem like it should be so complicated, but I maybe complicating it more than it needs to be.

What would be the best way to accomplish this?