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DocuSign populate template is not sending authentication email. Workflow fails..

Question asked by syedkazmi12 on May 21, 2018
Latest reply on May 24, 2018 by syedkazmi12

Hi All,


I am on SharePoint 365 and currently struggling with figuring out as to why nintex is failing to send the authentication email for DocuSign. It throws an exception and workflow gets suspended. Anyone else come across this issue?


An exception occurred while processing request. Correlation ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx


I should also mention that all the other emails go through fine.


Any help is appreciated.