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Lazy approval email comes but Workflow still is in pending

Question asked by hema2930 on May 20, 2018
Latest reply on Jun 6, 2018 by cazza162

Hi All,

We are using lazy approval in request for approval control. when task is assigned to a person he gets an email and he will respond to it . email goes successfully but task will be in pending state. 

Please suggest how to resolve this.