AnsweredAssumed Answered

How do I set up task delegations?

Question asked by kpatterson on May 11, 2018
Latest reply on May 15, 2018 by emha

I'm curious if there is a way to assign a delegate to another person's tasks, should that person be out of the office or unable to respond.


For instance, I have an item form that has a field for "Manager," where we ask the user to insert their manager's name. Once the rest of the item form is fully complete and submitted, a workflow is initiated so that that particular item is then routed to that user's manager for approval. However, I'm running into an issue where the person who needs to approve is out of the office and unable to approve or reject the items in their queue for a set period of time. To get around that, is there a way to set up delegates for tasks that are assigned, in situations like these?


Any advice would be greatly appreciated!