AnsweredAssumed Answered

Error querying user profile

Question asked by tapologo on Apr 26, 2018
Latest reply on May 1, 2018 by vacoder

I am seeing this in most of our workflows that have the Query User Profile action

 

Error querying user profile. UserProfileDBCache_WCFLogging :: ProfileDBCacheServiceClient.GetUserData threw exceptionSystem.TimeoutException

 

After this error the WF fails. 

 

For the workflows that progress past the Query User Profile action, it looks like the action is never evaluated. We use this action to determine the next approver in the approval hierarchy and since its not working we have approvals going as far as the CEO.

Outcomes