AnsweredAssumed Answered

Removing users from an assigned to field before sending notification.

Question asked by on Mar 1, 2018
Latest reply on Mar 1, 2018 by emha

Hello Community,  I've got a question for you.


I've got an issue tracker type list. i would like to send an email out only when there is a change made to the comment field.  That was easy enough.

I am using the assigned To field to send the emails.  Here's what I would like to do but haven't' figured out.

I would like the email to go to all the people on the "assigned to" list EXCEPT if the person making the modification is in the assigned to list.  Then I don't want them to get the email.  There is also a general mailbox as well that is often added to the Assigned to field.  I would like to prevent that email as well.


I'm thinking a variable that can hold the assigned to value, then be queried and remove certain values.


Thanks in advance for any help!