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Removing users from an assigned to field before sending notification.

Question asked by steve@blueshiftco.com on Mar 1, 2018
Latest reply on Mar 1, 2018 by emha

Hello Community,  I've got a question for you.

 

I've got an issue tracker type list. i would like to send an email out only when there is a change made to the comment field.  That was easy enough.

I am using the assigned To field to send the emails.  Here's what I would like to do but haven't' figured out.

I would like the email to go to all the people on the "assigned to" list EXCEPT if the person making the modification is in the assigned to list.  Then I don't want them to get the email.  There is also a general mailbox as well that is often added to the Assigned to field.  I would like to prevent that email as well.

 

I'm thinking a variable that can hold the assigned to value, then be queried and remove certain values.

 

Thanks in advance for any help!

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