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Workflows stuck at Pause

Question asked by dsotirov on Feb 23, 2018
Latest reply on Apr 10, 2018 by andreapasutti

Hello all!

As part of my defensive workflow design (and as advised by Nintex Support) I've added a Pause before each task in a workflow. And now I sometimes see that some workflow instances will be held at that Pause for hours, even days now. Maybe never continuing. (The Pause is set for 1 minute in business hours). Ans users never find out about this if someone doesn't specifically go to check workflow history.

In this context I have 2 questions:

1. Is there a way to find out which workflows are held at that Pause - a report of a kind for all In Progress workflwos in which the current action is Pause?

2. Can I force the ones already stuck on the Pause to continue?

 

Any other ideas for investigating the core issue are welcome.

Thank you.

Dimiter

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