I have recently set up a list workflow for a SP 2013 list, which is basically generating a report and sending it out to respective users mentioned in one of the columns of the list.
1. I have used Set Variable (lets say, UserName), to fetch the User from Current Item with return type - User - Display Name
2. I used same variable, UserName, in Send Notification "To:"
In our SharePoint farm, we have user accounts synced from 2 different Domains. Some people have accounts in both the domains. Ex: Tom Hanks. But I need only one of them to be considered.
The issue, when UserName variable is looking for Tom Hanks, the email is not sent.
Fun part - Workflow is completed successfully, without any error.
So, I asked Active Directory team to change Display Name of Tom Hanks, in the not - important Domain as "Tom Hanks Cast Away"
The other important Domain account still has "Tom Hanks"
I ran the same WF - WF Successful - No Email sent. (I was in Cc, neither did I receive any).
Any idea ??