AnsweredAssumed Answered

Failed to send notification

Question asked by stz on Feb 13, 2018
Latest reply on Mar 25, 2018 by stz

I found some users changed their AD username, and then lots of workflows which has an notification (i picked ad user as recipient ) ended unexpectedly.

From the workflow history i can see , it will still try to find their e-mail address by their old user name account.

Failed to send notification. Cannot get the full name or e-mail address of user "i:0#.w|domain\oldusername".

 

I checked the SharePoint user profile service, it's updated.

it seems workflow has own cache? it will not updating self? should i republish all workflows, but we still have lots of  running workflows. then How to fix this issue?

 

Thanks.

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