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How to clear a multiline textbox using workflow?

Question asked by kjhawkins on Feb 19, 2018
Latest reply on Feb 19, 2018 by kjhawkins

We have a parent workflow that spawns several child workflows in our approval and release document process.  The users want to be able to view the workflow progress from the profile form.  Easy enough to do by appending to a multi-line text field from various points in the workflow.


After the child and parent workflows have completed I would like to "reset" the text box by clearing out the entries for tracking the next run of the process.  I have tried setting the item value to an empty variable of the same type, i.e., vEmpty_mtxt, with no success.


Is there some "trick" to this?  Surely someone has needed to delete the contents of a multi-line text field before.


Thanks in advance for any suggestions.