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Workflow Failed to Start

Question asked by mwhelo on Jan 15, 2018
Latest reply on Jan 18, 2018 by lakshminarayana

I have a number of workflows on a document library, one of which converts .docx documents into .pdf files. When this happens one of my other workflows which runs when new items are created runs on this .pdf file and returns the following error:

Can anyone advise on why this keeps happening? Users are getting spammed with error emails because of this.