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Modify completed and declared item

Question asked by on Dec 13, 2017
Latest reply on Dec 18, 2017 by

The user (manager) approves or reject an item. If the item is approved, the workflow updates the status to “Approved” and the item is declared as a record and the workflow ends. If the manager rejects the item, the workflow updates the status to “Rejected” the workflow notifies the clerk of the changes that needs to be made on the item. After the clerk has made the required changes, the item is sent to the manager for approval/rejection.

I have a new requirement from the business, it says, users (clerks) must able to modify the approved/declared item, after making changes to the item, the workflow must force the clerk to select the manager to approve the changes. How do I go about setting this up?


Thank you in advance