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Doc Generation - An error occurred downloading a file...

Question asked by marsmark on Dec 5, 2017
Latest reply on Jan 24, 2018 by callum

I have an extremely simple workflow that just generates a PDF from a Word template (one action) and I am getting a Suspended error which I haven't quite figured out how to resolve.


RequestorId: 77ff03ac-a52c-7624-0000-000000000000. Details: An error occurred downloading a file from a URL ( (ResourceInvalid) (ErrorId: dcb6d916-4325-4524-8e00-236dd05e84c6)


Word doc is in the site assets folder, no special permissions of any kind. Only three fields being used as tags in the document, all confirmed.