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"ended unexpectedly" message/alternatives

Question asked by kmccool on Nov 6, 2017
Latest reply on Nov 20, 2017 by kmccool

Hey Everyone, do you know if it's possible to change the message a user receives when a workflow is ended "unexpectedly?"

I  have a workflow that I would like to run as long as the project status is not equal to "complete." I built a second workflow that kicks off when the status column is changed to "complete" that ends the currently running project workflow. The user does not like the error message that the workflow has ended "unexpectedly," because it was technically expected.

I tried to add a run if action but it only checks the status after each action is complete, which could take time. Is there another way to do this so I can customize a message or how do I change the template message sent for all workflows? I just don't like the word "unexpected."