AnsweredAssumed Answered

Pause Until ... incomplete

Question asked by bimi82 on Nov 1, 2017
Latest reply on Nov 8, 2017 by emha

Hello All,

 

I have a very fair simple workflow in place where it asks various managers for approval and then before it is finally send to the finance department for their approval > it will have to WAIT until 7 days before the required date of the request.

 

So, this is how I did set it up:

 

 

Required By is a date field where the user inputs the date by which the request is required by

dateRequiredReminder is a variable set as Date/Time

 

 

The workflow occasionally stops at Pause Until ... with incomplete message and no further errors or information.

 

 

 

what am I doing wrong here? am I missing any other function?
What can cause the PAUSE UNTIL not to complete and hand there for infinite.

 

 

Workaround for me at minute is to upload another wf process and let it run from the Finance Account step.

By doing this, there are 2 wf processes and when I terminate the initial process > the user gets an email about the process being canceled as well as sets the workflow status to CANCELED.

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