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Why is Nintex Workflow Flexi Task erroring out on reminder date

Question asked by jocelynm on Oct 13, 2017
Latest reply on Oct 20, 2017 by emha

My Flexi Task action is erroring out on the reminder date and I have not been able to figure out why. There are three reminders, three days apart. Workflow errors out on first reminder date.

 

The error message is "Error in task. Outcome information is not available."

 

The two Outcome options are "Approve" and "Reject." These are the only options. I have branches for "Approve," "Reject," and "Other."

Under Action -> Advanced Options, I have "include an 'Other' branch..." checked.

 

There is no Escalation (I first thought it was escalation causing the issue, so I removed it.)

 

Any thoughts on what could use this issue?

Outcomes