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XML tags - how do I include them in the body of an email notification?

Question asked by cbanquer on Oct 11, 2017
Latest reply on Oct 12, 2017 by cbanquer

Hello!

I have a simple workflow that sends an email notification. I am trying to send the column values of the form with  XML tags in the body of the email, so that another application can pick it up and use the values transmitted. I enter the XML tags as texts, then insert the column/field names(see sample below):

 

<?xml version= '1.0' encoding= 'UTF-8'?>
<!DOCTYPE BioMed_Direct SYSTEM 'BioMed_Direct.v2.dtd' >
    <BioMed_Direct Cmd_Type='ADD' >
    <RequestReason>RequestReason</RequestReason>
    <BranchCCNo>BranchCCNo</BranchCCNo>
    <SubmittedBy>SubmittedBy</SubmittedBy>
    <WorkOrderNo>WorkOrderNo</WorkOrderNo>
</BioMed_Direct>

 

Unfortunately, when the email is sent, only the column/field values show in the body.

    New Rental
    BR12345
    i:0#.w|corporate\cbanque1
    WO98765
How do I format the body of the email, in the Send Notification workflow action, so that the XML tags are also displayed?
Thank you so much for the help.

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