I have a nintex workflow (2013) to send e-mail to suppliers. The emails to users domain it's ok, but the external emails is not comming.
I didn't receive any error mensage in the history of workflow or windows event viewer.
Nintex Workflow in CA >> General Settings
You must setup SMTP authorization. Exchange Server don't allow you send emails to external users w/o registered mailbox account details
Have you looked at the email setup for your SharePoint farm / Exchange. It might be that its setup not to email to external email addresses?
Let me know if it helped.
What kind of setup? Because the email clients (Outlook) I can send normally. Only by that Nintex is no such problem.
Thank you for your attention.
The problem is not your Outlook. It is probably that your Exchange hasn't been setup to allow SharePoint emails to go externally.
I found this article on setting up Exchange to relay application servers' email.
Blogs - Exchange Team Blog - Site Home - TechNet Blogs
Hope this helps
In addition, you might want to check the spam folder on on the receiving client. More than likely you have security in your network that is not allowing your emails to be sent out. I would look into.the SMTP server settings. Also, it could be security on the client that is blocking the emails as well, it really just depends so you'll have to run some tests to figure out what is blocking.
What kind of setting in SMTP should be checked?
Hi Evgenii Ishchenkov
I am using Nintex workflows for SharePoint 2013. I don't see the General Settings option in Ninitex Workflow in CA, SMTP authorization settings also not available. Could you share me the correct location for enabling these settings.
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