AnsweredAssumed Answered

Last Task Respondent and Escalation

Question asked by cazza162 Champion on Jul 27, 2017
Latest reply on Jul 28, 2017 by paul.crawford

Hi All

I have a flexi task which has reminders and escalation.

The escalation is configured on some actions to approve after some elapsed time.  On other actions it is set to reject.

I need to know if the task has been approved by the assignee, or auto-approved by the escalation.

How do I do this?

I tried to compare Last Task Respondent with the assigned approver to see if they are the same (i.e. approved by person) or different (i.e. approved by the system through escalation).  This didn't work.  I logged to history list Last Task Respondent and it was still me, even though the workflow escalated the task outcome.

So my question is this, how do I tell if the task has been approved by the assigned person, or if it has an outcome based on the escalation settings?

Outcomes