AnsweredAssumed Answered

Nintex Mobile Error on Forms Based Authentication

Question asked by yted on Jul 19, 2017
Latest reply on Aug 7, 2017 by shirin

We have an issue with SharePoint and Nintex Mobile. We have some forms already created for Nintex Mobile and want to get them out into the field. However when we published SharePoint to the internet for staff to access they were getting multiple prompts. So we had a form created that allows for users to type in their credentials and then it logs them in with only one prompt, I believe this is done via the firewall. Our firewall is externally managed.


However, we have installed the latest version of Nintex Forms which allows for Forms Based Authentication. But when setting up Nintex Mobile on the device it comes up with the form above.


It then states that the Corporate Account was created on Nintex Mobile


When browsing to the Forms or any other item within Nintex Mobile, we get the error


"An error occurred while requesting data for the accounts. please go to the settings screen to check the error."


When checking the settings screen the message is:-


"The server encountered an unexpected condition, which prevented it from fulfilling the request"


Does anyone know how to diagnose this issue?