AnsweredAssumed Answered

Userprofilelookup with WorkEmail not working

Question asked by nsaiki@mercuryandearth.com on Jul 5, 2017
Latest reply on Jul 10, 2017 by nsaiki@mercuryandearth.com

Hi there,

 

I am new and testing userprofilelookup function on Form. I was able to lookup unique phone number I entered on AD user object, but cannot lookup email for some reasons. I tried E-mail, Email, WorkEmail, etc., but cannot get the value returned.

 

From Central Admin, I also checked Managed User Properties that was left with default configuration. I manually added property mapping with AD's 'E-mail', but given that this attribute is one of the mostly frequently used property, I didn't think this needed. Even after adding the property mapping, Email still didn't get populated.

 

Any corrections or missing configuration advise is greatly appreciated.

 

Thank you,

-Naoko

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