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"An error has occurred" when a workflow is started back to back

Question asked by knickles on Jun 22, 2017
Latest reply on Jun 23, 2017 by knickles

We are using InfoPath forms and Nintex 2013 workflows and we frequently get the helpful "an error has occurred" whenever the workflow is started "back to back" so to speak either by a user submitting multiple forms at a single time (request for access to a site for multiple individual users) or a manager replies to multiple lazy approval emails at a single sitting.  Is there a setting we need to change or some action we need to add to the workflow to prevent this as our users don't like our standard answer of "wait 10 min between submissions or replies".  I've added the "timer" action but that doesn't seem to help much either.