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Workflow Flexi Task - Error on Reminders

Question asked by jocelynm on Jun 23, 2017
Latest reply on Jun 26, 2017 by jocelynm



I have a Nintex Workflow with a Flexi Task that is giving the error "Error in task. Outcome information is not available."


This Flexi Task is set to give reminders every three days. This error occurred exactly three days after the workflow started, so that makes me think it has something to do with the reminders. However, I can't see what's wrong with my reminders. 


Approving the process through LazyApproval works just fine.


I did add an additional outcome "Did not respond." This is set in the Escalation and the time to escalation is 11 days. The workflow doesn't get to this point though.


The Workflow task is assigned to one person.


I've attached screenshots of the Action panel, the Reminders panel, and the Escalation panel. Would anyone know what's causing the error? Any advice would be great!