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List workflow doesn't start on new item... sometimes

Question asked by scalawagd on Jun 22, 2017
Latest reply on Jul 7, 2017 by scalawagd

I have a list workflow that is set to run on the creation of a new item.  I have seen a few items created in that list recently where that workflow never ran.  It works most of the time, but occasionally, it just doesn't start at all.  In the workflow history for those items, there is no record of an instance of the workflow as running, completed, cancelled, or errored.  I am not making much progress with the troubleshooting so far.  Anyone have ideas of things I can look at to figure out what is going on?  

Thanks in advance!


workflow options, start on new with no conditions