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Workflow Could Not Update Item: Access Denied

Question asked by christinagateley on Apr 27, 2017
Latest reply on Jun 5, 2017 by christinagateley

Hi, I recently added permission groups to a workflow, and ever since, users have been receiving the following error message:


      The workflow could not update the item, possibly because one or more columns for the item require a       different type of information : Access Denied


All I understand at this point is that it is a permissions error, and it must be something to do with the level of permissions that the initiator has because this error doesn't occur for me whenever I initiate an item.  (I included myself in all of the 'Set item permission' actions.)


The 'MCR Workflow Error' attachment shows a snippet of the workflow where the error occurs...


Here is some more information on the permissions that I have set-up:

  • I set-up a number of SharePoint Groups in the TeamSite, each with Member level access (i.e. can do all but delete items).  (See attachment 'SharePoint Permissions'.)
  • I have added these SharePoint Groups to 'Set item permission' actions to the workflow where appropriate.  (At the beginning of the workflow and then at the start of each State Machine branch.)
  • The 'Set item permission' actions are configured to allow the user Full Control.  (See 'Nintex Workflow Action'.)


I hope someone can help to resolve this issue 


Thank you,