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O365 Task notifications and overdue task reminders arrive simultaneously

Question asked by acipolla on Mar 22, 2017
Latest reply on Mar 27, 2017 by acipolla

Hello team. We recently set Assign a Task notification due dates to = the date the action is executed. Task notifications are followed by reminder emails to be sent daily when a task becomes overdue. The result is somewhat confusing – the initial task notification and overdue reminder emails arrived simultaneously.  Any ideas? 

 

Also... in the Number of times to repeat section of the reminder email options, is there a way to send 'until completed' rather than a set number of days? Ideally, we'd like reminders to go out until a task is completed without regard to how many days that might take.

 

Including a screenshot of the scenario in paragraph 1. Any direction would be greatly appreciated.  Thanks!!

 

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