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Task delegation via Web Service - user not found

Question asked by tcremer on Mar 20, 2017
Latest reply on Mar 20, 2017 by emha

Dear Community,  

 

in our customers SP2013 enviromment, I experience a problem with Task Delegation via the Web Service method "DelegateTask". With parameter "sendNotification" set to 1, the web service processes the delegation but does not sent an email and returns an error:

 

<soap:Fault xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
 <faultcode>soap:Server</faultcode>
 <faultstring>Server was unable to process request. ---&gt; Cannot get the full name or e-mail address of user "UserLoginName". ---&gt; Exception of type 'System.ArgumentException' was thrown.
Parameter name: value</faultstring>
 <detail />
</soap:Fault>

 

while "UserLoginName" is the actual Login Name of the user the task is delgated to.

 

Any idea what's wrong here? Is there any special configuration to be taken care of?

 

Best regards,

Tobias

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