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Update Person/Group field in documentset fails

Question asked by gbiemolt on Mar 20, 2017
Latest reply on Aug 17, 2017 by gbiemolt

In a simple workflow (Nintex Workflow for SharePoint 2013) for managing the progress of a dossier (documentset with documents) there are workflows running on the documentset, but also on the individual documents. The proces status (status) and person responsible for the current action (responsible) are properties of the documentset.


The workflow updates the person field Responsible of the Dossier. This is a action the sometimes fails.


Action: Update item in list where id matches txtVar, field responsible to txtEmpty


- txtVar is an id, eg "1"

- txtEmpty is an empty txt variable


On the commit action after this update the workflow sometimes fails with the message 'an error has occurred on workflow 'XXX' '.


Do you have any suggestions / best practices on how to solve this?