AnsweredAssumed Answered

Assigning Flexi-task Conditionally, w/Lookups?

Question asked by unch1963 on Mar 13, 2017
Latest reply on Mar 14, 2017 by unch1963

I have an approval workflow with a form asking users to select from a dropdown list which "Entity" their request pertains to. Each entity has a different approver (13 different people). Example Entity 1 = John. Entity 2=Mary, Entity 3 = Bob.

 

So if the user submits a form for Entity 1, I need the workflow to look up the approver for Entity 1 (John) and add them to the Flexi task as the approver.

 

How is the best way to accomplish? I have not been able to create a statement of actions that can conditionally determine the Entity than properly look up the approver and set the variable that I can use in the Flexi Task.

 

Thank you!

Outcomes