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How to claim workflow task back?

Question asked by nidhincee on Mar 6, 2017
Latest reply on Mar 6, 2017 by Enrico Knapp

Hi All,

 I have a criteria of workflow ex: There is a Manager level user group who will approve the request and will assign the task to some technicians.I want to know how to take back the task from the technician  back to manager and assign it to someone else. Let i as a manager assigned the flexi task to Mr. X but Mr.X is on leave so it has to be assigned to someone else. How to claim back automatically if some one is on absent.

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