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Lazy Approval not working

Question asked by janasmuth on Mar 2, 2017
Latest reply on Mar 13, 2017 by cazza162



I'm currently working on an Document Approval workflow where I would like to use the Lazy Approval function of Nintex Workflows for Office 365 but sadly it's not delivering the expected result. Nintex is recognising the approval but the approval status is never changing to Approved and stays on pending.


Here is my story in pictures 


Lazy Approval is activated


Lazy Approval option in the workflow email replied with "Approved"


Workflow gets completed


Nintex recognized my "Approved" mail


SharePoint Approval status is still pending


Thanks in advance for all suggestions!