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Nintex Live for Nintex 2016? Error while creating Nintex 2016 workflow with Docusign

Question asked by sanketjaiswal on Feb 20, 2017
Latest reply on Feb 20, 2017 by sanketjaiswal

Hi Team,

We are getting below error while creating Nintex 2016 workflow with DocuSign.

"Error performing DocuSign retrieve envelope status activity."

 "Could not find service of type 'Nintex.Workflow.Live.WorkflowRuntime.IOnlineWFMessageService' through the currently configured services. Consider adding the service to ExternalDataExchangeServic"


We did not find any Nintex live 2016 component/wsp in farm do we need it installed on SharePoint 2016 Server? 

Please guide on troubleshooting above error.@Enrico Knapp