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Different results on web service call - run now vs. standartd run

Question asked by smithlaw on Sep 9, 2014
Latest reply on Jul 9, 2015 by smithlaw

I am using the call web service action to create a ticket within Jira (in case anyone else uses this system). I am using the SOAP api for Jira. I am able to create the ticket. When I run the web service from within the designer using the run now feature I also get a return result from Jira after the ticket is created with the Jira ticket information (e.g. ticket number, etc.). I have the action set to store the results within a workflow variable. When I actually run the workflow a ticket is created within Jira, but the workflow variable is blank. Why do I get different results when using the run now feature and when I run the actual workflow?


On a second note Jira is only moving forward with REST web service calls. Does anyone have experience using REST with Nintex Workflow 2013 and/or with Jira by Atlassian?